Question 1

What do the inspectors actually look at?

Accepted Answer

Nine dimensions, grouped three ways. Experience covers onboarding and first run, UX and interaction, visual design, copy and messaging, and accessibility. Build covers performance and trust signals. Business covers business model and pricing, and market position. Every verdict is signed by a named inspector and cites the exact clause of our standard that decided it, so you can see why, not just what.

Question 2

Is the inspection done by AI?

Accepted Answer

No. Senior inspectors go through your product independently, on camera, then calibrate a joint verdict. Automation handles transcription, evidence gathering and report assembly, which is why you get a verdict in 48 hours rather than six weeks. The judgment is human and every verdict carries a name.

Question 3

Who inspects my product?

Accepted Answer

Senior practitioners from Uxcel's network, never juniors and never outsourced. Inspectors are matched to your product, so the people judging it have shipped in your space and know what good looks like there. Every inspector assigned to your product covers every dimension and signs the verdict.

Question 4

How do the stars work?

Accepted Answer

An inspection can award one, two or three stars. One star is decided by the inspectors who signed your verdict, against five fixed rules. Two and three stars also need ratification from a panel of inspectors who didn't work on your inspection, so the higher tiers are never one team's opinion. A fee buys the inspection, never a star. Most products don't earn one on the first inspection, and that is what makes the ones that do mean something.

Question 5

What happens if we don't earn a star?

Accepted Answer

You keep everything. The private report, the inspection recordings, the highlight video, the fix roadmap, and a public review on Uxcel with the backlink. Nothing public says you missed the bar. Fix what the roadmap tells you and resubmit for $500. Your review updates in place on the same URL with a Re-verified date, so the before and after is visible.

Question 6

Will the public review make us look bad?

Accepted Answer

No. Critique lives in the private report, for your team only. The public review is written for your buyers. It covers what works, with at most one or two watch-outs framed as flaws rather than dealbreakers, and you preview those before anything publishes. We don't publish negative reviews. That is exactly why a warm one carries weight.

Question 7

What do we need to send you?

Accepted Answer

Your URL and a five-minute brief. If your product is invite-only, paid or waitlisted, a test account for the inspectors. If signup is open, the inspectors sign up themselves on camera, because your signup is part of the inspection. We don't need analytics, code or design files.

Question 8

Can you inspect a product that hasn't launched, or that isn't a web app?

Accepted Answer

Yes to both. Pre-launch products are inspected from your staging or preview URL, and the stage is part of the brief. We inspect web apps, mobile apps, desktop apps and marketing sites. When a product has more than one surface, the verdict names the weaker one rather than averaging them.

Question 9

How long does it take?

Accepted Answer

48 hours from submission to delivery. The private report, recordings, highlight video and public review all land inside that window.

Launch with proof your product is ready

When anyone can launch a product, quality becomes the only signal that matters

When anyone can launch a product, quality becomes the only signal that matters

When anyone can launch a product, quality becomes the only signal that matters

Meet the inspectors

"I've watched a thousand first sessions. Yours won't surprise me. It will surprise you."

Meet the inspectors

"I've watched a thousand first sessions. Yours won't surprise me. It will surprise you."

Meet the inspectors

"I've watched a thousand first sessions. Yours won't surprise me. It will surprise you."

A real 360° audit

A real 360° audit

A real 360° audit

Clarity in just 48 hours

Clarity in just 48 hours

Clarity in just 48 hours

Six things you walk away with

What you get

Star award

Star award

Star award

Social push

Social push

Social push

YouTube product video

YouTube product video

YouTube video

Private report

Private report

Private report

Private video walkthroughs

Private video walkthroughs

Video walkthroughs

Directory listing

Directory listing

Directory listing

Recently inspected

Recently inspected

Recently inspected

Build credibility

Build credibility

Build credibility

Pricing

$2,000

Pricing

$2,000

Pricing

$2,000

FAQs

FAQs

FAQs

Before the world sees it, let the inspectors see it first

Before the world sees it, let the inspectors see it first

Before the world sees it, let the inspectors see it first